AiSensy vs Interakt: WhatsApp API Features, Pricing & More

 

Comparing WhatsApp API Providers for 2025: AiSensy vs. Interakt

Choosing the proper WhatsApp Business API provider can have a big impact on how well you market your business and talk to customers. It's hard to choose the right platform for your business when so many of them offer comparable services. This post is mostly about comparing AiSensy vs Interakt, two of the best API providers. It also looks at AiSensy vs DoubleTick in terms of price, functionality, and automation possibilities.

Learn about the WhatsApp Business API

With the WhatsApp Business API, organizations can automate chats, send marketing messages in bulk, and add features to get customers more involved. Businesses can't use its features directly because it doesn't have a user interface. Instead, they have to work with third-party companies like AiSensy, Interakt, or DoubleTick.

AiSensy vs. Interakt: A Feature Battle

One of the first things to look at when comparing AiSensy vs Interakt is how well their chatbots work. Interakt's base package comes with 6 chatbots, whereas AiSensy charges ₹1,999 for 5 chatbots. But neither company lets you use chatbots without limits, which can be a problem for companies that want to automate more.

AiSensy and Interakt are equal when it comes to agent accessibility. Both platforms let you have as many agents as you like, which is great for enterprises with big customer care teams.

Smart analytics is another big distinction. Both of these vendors don't do as well as systems like LeminAi or DoubleTick, which give you advanced information to help you keep track of delivery and engagement rates.

Which is cheaper, AiSensy or DoubleTick?

When comparing AiSensy vs DoubleTick, price is quite important. The basic package for AiSensy is ₹999, and the basic plan for DoubleTick costs ₹2,500 a month. It's clear that AiSensy is the most affordable option.

AiSensy charges ₹1.04 per message (including GST), which is a little less than DoubleTick's ₹1.05. The difference may seem small, but over a thousand messages, it can add up to a lot. In this comparison between AiSensy vs DoubleTick, AiSensy has a little cost advantage.

AiSensy solely offers email-based support on the support side. DoubleTick does offer live chat, which is useful for solving problems in real time, but it isn't as good as platforms that give support through many channels.

Tools for user interface and automation

The user interface for both AiSensy and Interakt is really easy to use. They allow quick replies with just text, which can make people less likely to respond than providers that let people reply using multimedia and buttons. Still, this might be plenty for businesses that want things to be simple.

Interakt has a little lead in the ongoing AiSensy vs. Interakt argument because its base package includes WhatsApp chat connections and QR code generating capabilities. These capabilities are also supported by AiSensy, which helps organizations make client interactions rapid and easy to track.

But when it comes to chatbot interactions that are more than just basic templates, both AiSensy and Interakt only give text-based answers. This means that companies that want to make chatbots with plenty of different types of material may want to look into other options.

Free Trial Periods: Test It Before You Buy

Another thing that firms think about is whether or not a free trial is available. AiSensy lets new users try out its services for 14 days, which is a fair amount of time to do so. Interakt also offers a 14-day free trial with this deal. On the other hand, DoubleTick doesn't have a free trial, which makes it a little harder for people who aren't sure what they want to accomplish to get started.

Customer Service and Technical Support

When deciding between AiSensy and Interakt, the quality of technical support they offer is quite important. AiSensy only offers help by email, which might not be enough for businesses that move quickly. Interakt is the same in that it doesn't have real-time chat or call assistance. DoubleTick is a little better because it has live chat help, but all three still lack multi-channel functionality.

The Final Decision: Which One Should You Pick?

In conclusion, AiSensy is a better choice for organizations who want to save money on chatbots and messaging because it is cheaper and a little better. People who want a little more from their chatbot right now might like Interakt better, though.

AiSensy wins again in terms of price and trial availability in the AiSensy vs. DoubleTick match-up. However, DoubleTick might be superior for firms who need stronger real-time support.

In the end, the ideal decision for you will depend on the size of your organization, how much automation you require, and what kind of assistance you want. AiSensy is a good choice if your budget and limitless agent access are the most important things to you. If customer service and more advanced chatbot features are important to you, it could be a good idea to look at other options.

Before signing up with a provider, always try out their free trials. It lets you see for yourself how well it works, how easy it is to use, and how good the customer service is.